The Ground Staff and Tourism Management program equips individuals with the necessary knowledge and skills to excel in various ground staff roles, such as check-in agents, baggage handlers, ramp agents, and customer service representatives.
This program provides a comprehensive foundation for a successful career in the dynamic aviation industry, specifically focusing on ground staff operations and tourism management.
Students will gain a thorough understanding of airport operations, passenger handling procedures, airline ticketing systems, and the fundamentals of travel and tourism.
The curriculum emphasizes practical skills development, including communication and interpersonal skills, problem-solving abilities, and the ability to handle challenging situations with professionalism and efficiency.
It also provides an overview of the tourism industry, including travel planning, destination management, and customer service in the hospitality sector. This multi-faceted approach prepares graduates for exciting and rewarding careers in the ever-growing aviation and tourism sectors.
Program Highlight
- Airport Operations
- Passenger Handling
- Airline Ticketing
- Tourism Fundamentals
- Customer Service
